Shipping Information

Thank you for shopping with Kites Paradise! Here's everything you need to know about how we get your order to you.

Processing Time

All orders are processed within 5–6 business days of payment confirmation. You'll receive a confirmation email once your order is on its way.

Domestic Shipping (Canada)

We ship from Vancouver, BC using a local carrier. Estimated delivery time is 7–10 business days after your order has been processed. Shipping costs are calculated at checkout based on your location and order details.

International Shipping

We do ship internationally! Please note that international orders typically take 6-8 weeks to arrive. Shipping costs will be calculated at checkout. Please be aware that your order may be subject to customs fees or import duties upon arrival, which are the responsibility of the recipient.

Please Note

• Delivery timeframes are estimates and may vary due to carrier delays or customs processing.
• Business days are Monday–Friday, excluding Canadian public holidays.
• Once your order has been handed off to the carrier, tracking updates will depend on the carrier's tracking system.

If you have any questions about your order, feel free to contact us!